Harrah’s Online Casino NJ 17+

The software and game selection seem fine. I lost some Then I won some. I am giving three stars because they pay too slowly. It took me a week to get my money the first time I cashed out and I am still waiting after four days for them to verify my most recent cash out. Most of the other casinos I have played on process your payment within a day, why can’t HarrahsCasino do the same thing? There’s no need for a lengthy verification process. I don’t think I will be playing anymore with them because of this. Borgata, Tropicana, Virgin have all paid within a couple of days. No excuse to make people wait a week or longer especially when you take the money in a matter of seconds. Sorry to be negative but I don’t appreciate the delay.

I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino.

I’ve been using this app on and off for some time. They’ve changed a lot about deposits and payment methods and for some reason, my play+ card got deactivated. So, I haven’t been using it as much since there aren’t any good withdrawal methods without play+

Yesterday, they sent me $5 free to play. I ended up winning $150, so I decided to cash out to pick up at the cage. It said it can take 24 hours. Fine. After 24 hours, still nothing so I reached out. They’re insisting I confirm my last deposit method in order to get my money, even though that deposit has nothing to do with the money they owe me. I can’t even fathom how that’s legal. So I basically have no way to cash out my money since the last deposit is for an account I closed and the debit card has been destroyed.

So, basically they’ll steal from you and call it legal. I’d stay far away from this app. I’m so disgusted by this